By default, Hum distributes the audience with the multi-armed bandit algorithm, but you can change this to distribute by segments for the Stage 1 of your campaign. If you distribute by segments, you set a target segment per touchpoint.

Multi armed bandit distribution will optimize to display higher performing touchpoints over time.

Segments audience distribution sets different segments to target each touchpoint in a given stage. 

 

Important Note: Audience Distribution for Segments is not guaranteed. If there is overlap in the segments selected (Profile is a part of 2 or more selected segments), Hum will use multi-armed bandit to decided which touchpoint to show.

What is a Multi-Armed Bandit Algorithm?

Unlike traditional A/B testing, MAB uses machine learning algorithms to dynamically shift traffic towards better-performing campaign, touchpoint or variants. Where A/B testing is about determining a winner, MAB is about getting you as many conversions as possible for your campaign. Learn more here.

How to change your audience distribution method for a campaign

  1. In a Live Engagement Campaign, click the more menu (three vertical dots) in the Audience portion of the campaign builder page.
  2. Click Edit
  3. Hum defaults to Multi Armed Bandit. Select Segments if you wish to change it.
  4. If you’ve selected Segments you will be prompted to “select a segment for each touchpoint” from a drop down list of existing segments or you can build a new segment.
  5. Click Save Changes.
  6. To make changes to any of those selections, repeat steps 1-5.