Having trouble signing in with Multi-Factor Authentication (MFA)?
When you sign in to Hum, you may be asked for a 6-digit code from an authenticator app (like Microsoft Authenticator or Google Authenticator). If the […]
How do I invite users to Hum?
How do I invite users to Hum? 1. Click on Settings in the left navigation 2. Click on INVITE NEW USER 3. Click on […]
How do I update my password?
How do I update my password? 1. Click on the user icon on the bottom left of the screen… 2. Click on CHANGE PASSWORD […]
How do I delete a user?
How do I delete a user? Note: This feature is only available for admin users 1. Click on Settings… 2. Click on the user […]
How do I customize the demographic options in Audience Explorer?
As you add integrations, the number of profile fields can be overwhelming making it difficult to find specific fields in audience explorer or on a profile. […]
Data Upload
The Data Upload tab allows you to manually upload Audience Profiles and events to the Hum CDP. You can upload 5 different types of data. To […]
Audience Settings: Engagement Scoring
Customize the weight of actions profiles take with your content This is an advanced setting that allows admin users in the Hum dashboard to customize […]
Content Settings: Content Metadata
On this page, you can select how you want fields displayed on content profiles. These are able to be fully customizable and can be added, edited, […]